Tips for Recruiting Employees of Superior Class for a Franchise

Any successful franchise company understands the importance of a quality workforce recruit one way or the other. 

A great business needs employees of a higher class with outstanding skills, efficient organization, a hunch for prioritization, along with a strong capacity for discipline, and self-development.

If you’re out to recruit & build a team of solid & impactful workforce to build a thriving franchise, then you need to manage employees within a system focused on performance milestones and constant advancement. 

Do you have the right idea but don’t know where to start? 

We at Bin There Dump That Franchise Group prepared the following guide of solutions to explain and guide you on the path of how to build and maintain a superior workforce as both franchisor and franchisee

1. The Hiring Process

Regardless of using the classic HR company or a remote & proven recruiting process, we advise you to implement these tips and hire the best-qualified staff for both the front and back of the house:

  • Establish the expectations of all employees: bottom, middle, or top of the hierarchy. 
  • Develop job descriptions that reflect advanced know-how and franchise responsibilities.
  • Take the time to search. 
  • Explore professional associations, online job sites, university career help offices, newspaper classifieds, social media networking sites such as LinkedIn, personal contacts, employee referrals, job fairs, etc. 
  • Create a candidate selection process that includes culture match, behavioral interviews, client-facing questions, and tours of the restaurant.
  • Perform relevant background checks that include employment references, professional history, education, charity work, volunteer work, and more.
  • Make a job offer that summarizes the main terms and conditions, and presents details about the position and company.
  • Candidates don’t have to be resume experts but to stand up to the employee profile promised and using a unique resume builder tool is a sure sign of diligence. 

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2. Define Goals

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Align the interests and expectations of your superior employees with your goals and desired results:

  • Appoint managers who provide clear directions, assign roles, brief and debrief, give regular feedback, and keep track of progress.
  • Demand a commitment-oriented work environment with frequent mention of the company goals to stimulate employees.
  • Discuss both company goals and expectations and those of staff members on a regular basis.
  • Be flexible and provide a conducive work environment to increase employee motivation and progress.
  • Recognize good work. Everyone desires to have their efforts and contributions acknowledged. Rewards serve as key motivators for employees.

3. Measure Progress

Carry performance development planning (PDPs) meetings quarterly. The purpose is to identify the progress of your quality workforce members and utilize it for mutual satisfaction by providing proper support and guidance.

Are your high-performance employees familiar with the term SMART (Specific, Measurable, Agreed upon, Realistic, and Time-bound) goals? 

Guide your team to set and follow said goals, and positive results will come in no time. A proper aim gives superior workers the opportunity to enhance their abilities further. Also, performance evaluations keep your workforce motivated and hungry for improvement.

4. Feedback

2 People giving feedback to a girl in Franchising
Receiving Feedback

Provide frequent feedback to staff members and let them know where they stand:

  • As mentioned above, efficient supervisory feedback means that employees know how they handle tasks daily, via online or offline communication.
  • Create a disciplinary system to show workers the areas in which they don’t perform as expected and help them improve. This system relies on reports, timelines, and regular evaluation of staff members.

5. Target and Measure Accomplishments

Adopt a credit system that recognizes and rewards employees for their hard work:

  • Provide equal pay with a bias toward flexible payment such as bonuses and incentives. 
  • Form a bonus system to encourage your workforce based on their achievements and contributions.
  • Think of other ways to show gratitude towards employees such as anniversary gatherings, spot awards, team-building activities. 
  • Provide, if possible, a constantly improving benefits package.

To appreciate all work of staff members is vital and affects the work environment by nourishing increased individual productivity, employee work enjoyment, enhanced teamwork, higher loyalty, and increased score in customer satisfaction, and more.

6. Training and Retention

Employee training and development efforts are a vital part of business strategy. 

Effective advancement programs increase workers’ productivity as they gain new abilities and become more competent in the field. Coaching initiatives are efficient tools for employee retention efforts.

Follow these tips to allow your staff members to further develop both knowledge and skills.

  • Start with an effective orientation for the new employees, to introduce them to your company’s work policy, rules, clients, ideas, goals, and expected outcomes.
  • Provide ongoing culinary, social, technical, developmental, safety training regularly. The type and length of the coaching process depend on the position, of course. Most experts recommend at least 40 or more hours of training a year per worker.
  • Create a cross-training system for each position that includes on-the-job guidance and skill demonstration.
  • Offer frequent management and leadership coaching. The impact of managers on the progress of your quality workforce is indisputable. As the saying goes “A chain is only as strong as its weakest link”, it’s best to keep you and your staff on top of the game.
  • Develop a learning opportunity through activities such as “field trips”, menu-tasting parties, or team-building activities. As an employer, implement this concept of constant development as the main goal for your business.
  • Commit to both providing and tracking your employees’ accomplishments.
business training
business training

7. Employment Termination

End the employment relationship if a staff member doesn’t live to his/her potential:

  • If you followed all the listed above tips – effective orientation, support, training, clear expectations, feedback – and your new employee does not perform as expected, some dismissal advice would be of use.
  • Conduct turnover interviews with valued staff members.
  • View each termination as an opportunity for you to analyze the hiring, training, integrating, and support processes of your restaurant business. Is there a space for improvement in any aspect of your management so future employees succeed?
  • Adopt an employment exit checklist to ensure you tied all loose ends.

Related: The Reasons Restaurant Employees Leave, and How to Manage Turnover 

Conclusion

It all comes down to your role as an employer. It takes a true leader to guide his workers and help them reach their full potential. Follow the tips listed above to learn how to build and manage a superior restaurant workforce. 

10 Signs It’s Time To Change Careers In 2019

You just pulled out a new calendar — 2016. With the new year only a few days old, did any resolutions happen to come with it? Maybe changing careers? Starting a franchise?

To help you make the right decision, here is our list of 10 tell-tale signs that you should hightail it out of your current job and get a new career in the New Year: Continue reading “10 Signs It’s Time To Change Careers In 2019”

What Do Common Franchise Agreements Look Like?

Franchise-agreementsIn order to formally become a Franchisee of any franchise system, you will need to sign a franchise agreement. Franchise agreements are designed to build a stable foundation for your business and provide a framework through which it is possible to conduct business. While franchise agreements vary from company to company, each will contain some standard provisions that must be adhered to throughout the duration of the agreement, and as such they should be examined thoroughly before signing on the dotted line. Continue reading “What Do Common Franchise Agreements Look Like?”

How Does the Franchise Owner Operator Model Work?

36347294 - smiling delivery man driving his van outside the warehouseThe journey in becoming a franchise owner operator is an exciting venture. You are about to embark on a road that may lead you towards financial opportunity and a rewarding career. If you have never been an owner of a franchise, you might find yourself unsure about how the owner operator model actually works when creating your business plan. Continue reading “How Does the Franchise Owner Operator Model Work?”

How to Work Successfully with a Franchise Business Partner

Franchise Business PartnerA second pair of hands can go a long way in any business, which is why owning and operating a franchise alongside one or more franchise business partners can work so well. But with those benefits comes challenges. Fortunately, we are here to help! Here are some ways you can keep your relationship with a franchise business partner productive, happy and long-lasting. Continue reading “How to Work Successfully with a Franchise Business Partner”

What Are The Legal Requirements For Starting A Franchise?

Before you open your doors, be sure that you don’t leave yourself open to any legal scrutiny.Starting a franchise is an exciting endeavor. However, before you open your doors, you’ll need to make sure that you don’t leave yourself open to any legal scrutiny or government penalties.

Thus, there are very specific steps you will need to take from a legal standpoint. Here is what you need to keep in mind: Continue reading “What Are The Legal Requirements For Starting A Franchise?”

Franchising Vs. Licensing A Business — What’s The Difference?

When it comes to franchising, there are a lot of terms you need to know. However, there is one word that causes confusion for many entrepreneurs — licensing.

To clear things up, we’ve addressed some common questions about licensing.

What Is A Licensing Agreement?

Under a licensing agreement, a company sells the right to use its intellectual property to other companies.Under a licensing agreement, a company (original rights holder) sells the right to use its intellectual property, such as a product or logo, to other companies. Continue reading “Franchising Vs. Licensing A Business — What’s The Difference?”

The Bin There Dump That 2016 Franchise Conference Wrap-Up

The 2016 Bin There Dump That Franchise Conference was held in Tampa, Florida.What do you get when you combine dozens of franchisees, insightful presentations, tons of networking opportunities, hours of fun and three days in the warm Florida sun? The 2016 Bin There Dump That Franchise Conference!

This year’s event, held in Tampa, was the best one yet. It brought together more franchise operators than ever before — a reflection of our growing footprint and rising revenues throughout the United States and Canada. These franchisees were joined by members of our franchise leadership team, great guest speakers and key vendors.

Together, we learned a lot about what it takes to make a franchise business successful, and we wanted to share the most important lessons learned with you.

Here are three key takeaways from this year’s franchise conference: Continue reading “The Bin There Dump That 2016 Franchise Conference Wrap-Up”

How Is Bin There Dump That Different From Other Franchises?

What do you think of when you hear the word “franchise”? At Bin There Dump That, we want you to think again.

Since being founded in 2004, we’ve been working hard to create something truly unique — for our customers, our franchisees and our communities — and 12 years later, it’s clear we’ve done just that. Here are just a few of the things that separate us from other franchises.
Continue reading “How Is Bin There Dump That Different From Other Franchises?”

4 Signs That Show You’re Serious About Starting A Franchise

So you are thinking about becoming a franchisee? That’s great, but you can’t just call up a franchise group and open your business the next day.

On the contrary, starting a franchise takes time, preparation and effort — and that is especially true if you are looking to join a top franchise company. That’s because, good franchise systems are protective of their brands and reputations, and they look for serious candidates who can contribute to the success of the franchise as a whole.

Like any business, a franchise requires money — to open it, to run it, and to sustain it.How can you prove you’re serious about starting a franchise? By showcasing these signs: Continue reading “4 Signs That Show You’re Serious About Starting A Franchise”