Who Is Responsible For Training A Franchise’s New Staff?

One of the most common issues facing business owners is finding talented employees. Reliable, hardworking, experienced employees are often worth their weight in gold.


On the flip side, every so often you come across an entrepreneur who would rather their employees come to them as blank slates. They still want the reliable and hardworking, but these business owners believe “experience” often comes with baggage — bad habits and preconceived notions.

Each approach has its advantages and disadvantages.

Whether Bin There Dump That franchise operators hire experienced employees or blank slates, there is one key necessary for success: training. How employees are trained is an important factor in the future success of the operation.

According to Dale Carnegie, “Training is essential to the achievements of a business. Perhaps its most positive benefit is better employees. Often, good training is just as important as a good benefits package for an employee.”

Bin There Dump That’s Training Process

Bin There Dump That agrees with that notion. Our corporate office is dedicated to helping franchise operators build their businesses while protecting the company brand. Before any Bin There Dump That franchise opens its doors, every franchise operator is required to spend several days at the head office receiving training, or as we like to call it: Bin Learnin’ University.

That training includes the business model, planning, branding, sales (inside and out), commercial sales, marketing and other areas that franchise operators need to successfully run their companies. Training even includes some of the more intangible aspects of success, like having the right attitude.

Who Attends Training?

Of course, any business is only as strong as its poorest employee. Franchise operators often bring a business partner (wife, family member or another individual) to the training. Franchise operators often choose to train their employees, providing them with exactly how they want to deal with customers and other aspects of running the business.

In fact, Bin There Dump That believes training is so key even established franchises that have recently hired staff, are able to send those workers to training sessions.

Learning Beyond Training

Training, of course, is never just a three- or four-day process. Each market has unique needs, idiosyncrasies that can’t be learned at a central location. In addition to the “book learning” franchise operators receive at Bin There Dump That headquarters, it is essential they learn their markets. Every customer, job and relationship is an opportunity to learn.

After all, Bin There Dump That aspires to be the name recognized as the premier disposal company in our market, as we deliver top quality service, customer value and satisfaction. We can’t accomplish that if our franchise operators and their employees don’t understand how to do things the right way. At the risk of sounding repetitive, that comes with training.

We’re Committed To You

That belief is so strong it is infused into our vision and purpose: Our company will earn a profit, enabling our team members, franchises and business partners to prosper.

Bin There Dump That is committed to the highest ethical principles and will work to develop long term, mutually beneficial relationships. We recognize that we are only as strong as our people are, so we will foster a positive work environment that encourages creativity, open mindedness, personal growth and community spirit.

For more information on owning a Bin There Dump That franchise, read more of our blog.

We want to know about your training plans for your employees. How valuable is a well-trained staff to you? Would you want your staff to receive training at a corporate headquarters, or do you prefer to do it yourself?

Leave a comment below with your thoughts.

Franchise Operator Spotlight: Turning Social Media Into A Big PR Opportunity in Oklahoma City

buy a franchiseYou’ve heard the saying: “You can’t buy this kind of publicity!”

Well, in this case, you could…but it’d cost you a lot of money in product placement.

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Franchise Fees Vs. Royalties: What’s The Difference, And Where Does That Money Go?

franchise fees royaltiesThere is a seemingly endless list of things that need to get done to start a business. Beginning from scratch can be a particularly daunting and difficult task. The pitfalls are varied and vast. One of the most challenging aspects of the starting a new enterprise is the investment involved — time, energy and, of course, money. A franchise (Bin There Dump That franchise in particular) is a great way to get more for your investment dollars.

One of the first questions franchise operators ask is, “Where do my franchise fee and royalties go?” It’s a fair question, one we’re happy to answer. One of the more appealing aspects of purchasing a franchise is that much of the hard work has already been done. When you become a franchise operator, your business model is not only fully developed it’s also fully proven. Through the years, Bin There Dump That has fine-tuned the process. We learned what works and what doesn’t. Our approach has been managed and modified; it’s been tweaked and tested. We know it works.

Continue reading “Franchise Fees Vs. Royalties: What’s The Difference, And Where Does That Money Go?”

Franchise Operator Spotlight: Taking Advantage Of Social Media In Kelowna

Kelowna_PhotoDallas and Tanya Storey wanted a business that allowed at least one of them to be at home with their two young children. That meant a business they could run from home. After a little research they gravitated to a disposal company for sale in Kelowna, British Columbia. But by the time they talked with the owner it was sold.

But the seed had been planted, and after talking with Bin There Dump That, they were on board. The entrepreneurial couple made first their call in April and by August, their Bin There Dump That franchise was up and running. The business has been doing well and has seen a lot of growth in the past 18 months.

Continue reading “Franchise Operator Spotlight: Taking Advantage Of Social Media In Kelowna”

The Road To Becoming A Franchise Operator — In 6 Steps

Business can be tough. And while there are never guarantees of success, there are certainly a number of ways to minimize the risks. Becoming the owner of a franchise is one great way to get a jump-start on success.


Bin There Dump That has helped turn many savvy business-minded individuals into profitable and thriving business owners. But a keen business sense is only one important factor we look for in Bin There Dump That franchise operators. In fact, one of the most important steps takes place long before the business cards are printed and the bank accounts are opened.

The road to a franchise agreement is a process between partners. That process is carefully designed make sure that not only are the potential franchise operators a good fit for Bin There Dump That, but also that Bin There Dump That is a good fit for prospective franchise operators.

Our process is an exploration through which both sides decide whether the future will involve a partnership. The awarding process begins as potential business owners perform a structured investigation into Bin There Dump That called “due diligence.”

The process starts by exploring our website, followed by downloading the Franchise Information Kit. The rest flows from there.

By the end of this exploratory process, you will know whether Bin There Dump That is the right franchise for you. And we will know whether you’re a good fit for a franchise.

Step 1: Initial Phone Call

We begin with an exploratory phone call. We’ll get some background on you and explain our thinking and what we’re looking for in franchise owners. Based on the conversation, we’ll both determine if you’re ready and qualified to move forward.

Step 2: Brand Overview Webinar

The next step involves a 60- to 75-minute online presentation, scheduled at your convenience. During the presentation you’ll learn more about our organization. The presentation helps set expectations.

Step 3: Request for Consideration

If both sides are still interested in moving forward, the potential franchise operators are ask to complete Request for Consideration (RFC). At that point we will conduct a comprehensive and detailed BTDT Marketing Discussion.

Step 4: Validation

The owners of Bin There Dump That know we have a great franchise. You’re certainly not going to hear an unbiased opinion from us. The validation process involves calling existing franchisees to evaluate their level of satisfaction and success.

This step allows you to learn for yourself that the Bin There Dump That business model works and makes money.

Step 5: Franchise Disclosure Document

In this step you receive the Franchise Disclosure Document (FDD). That document begins outlining your exclusive territory, demographics and ZIP codes.

Step 6: Fork In The Road

All the particulars are pretty much in place, but there are a few things to cover. And those things need to be done in person. For this, the prospective franchise operator schedules a discussion with someone from Bin There Dump That who travels to them for discussions.

The future franchise operator may also travel to Toronto for a formal Discovery Day.

After those six steps are complete, it’s time for a choice to be made! And that’s when the real magic begins.

Ready to start the process of becoming a Bin There Dump That franchise operator? Download our FREE Franchise Kit to learn more.

Work/Life Balance As A Franchise Operator: It Can Be Done!

Startup business owners know their responsibilities: they do everything.

Entrepreneurs split time between serving as CEO, sales rep, secretary, accountant, payroll clerk, janitor — the list work-life balancegoes on. It might not be easy, but at least the responsibilities are clear. If something needs to get done, it’s pretty obvious whose shoulders that responsibility will fall on.

Because they’re always in the office, many new franchise operators often think they don’t have the ability to take time away from their businesses. We appreciate the hard work they put into their operations, but a proper work/life balance is key to success. People who spend all their time at work burn brightly and quickly. They’re more likely to have trouble at home and that often leads to trouble in the workplace. We encourage our franchise operators to take time away from their businesses. It helps them gain perspective and develop positive mental health habits.

Use Your Resources

A franchise operator in a good franchise system admittedly does have an easier time than independent new business owners. Our franchise operators don’t need to re-invent the wheel. However, while they can tap the vast collected wisdom of the company’s experience and our available guides and tools, the day-to-day operations do fall back on the owner.

Adding employees to the payroll allows the owners to shed some responsibilities, but it may add others. Now he or she is a supervisor.

It might seem like there is never an opportunity for a franchise owner to take time away from a business. You can almost see the thought process. “I can get away for a doctor’s appointment or slip out to watch my child’s presentation at school, but a vacation? A week away from the business, that’s not going to happen.”

Learn To Let Go!

Simply put, too many franchise owners believe if they were to walk away from the business, for even a week, there might not be a business to return to. While there are many words you can use to describe a franchise owner — important, valuable, reliable, versatile — indispensable isn’t (or shouldn’t) be among them.

One of the biggest challenges every business owner faces is to know when to let go. Any small business owner, whether it’s a Bin There Dump That franchise operator or one in another industry, likes to think he or she is indispensable. That’s simply not the case.

There’s no question that the owner is important — a franchise operator sets the tone of the business and makes decisions that decide how successful the business will become — but those key decisions aren’t the kind that are made on a daily or weekly basis.

Build A Solid Team

As the owner of the business you have control over the hours you spend at your franchise. It’s imperative to have someone you can trust to run the operation (and sometimes make key decisions) while you’re away.

Ask any business owner what his or her most important asset is and the answer is so predictable it’s practically a cliché: “my people.” But just because it’s a cliché doesn’t mean it’s not true. As the franchise owner, you’ll need to find the people you can trust to make decisions in your absence. Good people translate into happy, well-rested and well-adjusted owners. And that translates into successful businesses.